Business Strategy Games: Game Theory for Teens Unit 7
This 34-slide presentation introduces game theory through relatable business scenarios, including snack counters and lemonade stands.
$9
Career & Technical Education · 9–12
General Business Unit 7: Customer Service
This 30-slide presentation teaches students how customer service builds trust through communication, strong first impressions, respectful responses, and problem-solving.
$8Instant download · USD · PowerPoint
This 30-slide presentation teaches students how customer service builds trust through communication, strong first impressions, respectful responses, and problem-solving. It includes discussion prompts, examples, reflection activities, scenarios, and a customer-service role-play with feedback.
30 slidesof ready-to-use material · PowerPoint
PowerPoint
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What you’ll teach
Clear goals. Useful learning.
- Students will define customer service and explain its importance to businesses.
- Students will identify actions that build or damage customer trust.
- Students will choose helpful responses to common customer problems.
- Students will practice customer-service communication through role-play.
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Total for 3 resources$23.50
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